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Microsoft Surface Phone

alaTest has collected and analyzed 345 reviews of Microsoft Surface Phone. The average rating for this product is 3.8/5, compared to an average rating of 4.3/5 for other products in the same category for all reviews. Comments about the portability and design are generally positive. The usability and screen also get good feedback. Some have doubts about the camera and storage. There are mixed reviews on the connectivity and battery.

performance, screen, usability, design, portability

price, reliability, apps, storage, camera

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Microsoft Surface Phone is awarded an overall alaScore™ of 92/100 = Excellent quality.

Review analysis

(Based on 345 reviews)

Expert Reviews  

User Reviews  

Showing 52 review(s)

Expert Reviews User Reviews


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Showing 1 - 40 of 52 Show Reviews: from Australia | from other countries (291)

Consumer review ( review summary for Microsoft Surface Phone


alaTest has collected and analyzed 5 user reviews of Microsoft Surface Phone from The average user rating for this product is 3.8/5, compared to an average user rating of 4.3/5 for other products in the same category on

80% of the reviews on give this product a positive rating.

This summary is based on the products: Microsoft Surface 32gb with Black Touch CoverMicrosoft Surface 32gb with Black Touch Cover

Feb, 2019

Consumer review ( review summary for Microsoft Surface Phone


alaTest has collected and analyzed 25 user reviews of Microsoft Surface Phone from The average user rating for this product is 3.4/5, compared to an average user rating of 4.1/5 for other products in the same category on Comments about the reliability and size are generally positive. The price and portability also get good reviews, but there are some negative reviews about the durability and performance.

usability, portability, price, size, reliability

performance, durability

64% of the reviews on give this product a positive rating.

This summary is based on the products: Microsoft Surface 64GB TabletMicrosoft Surface 64GB Tablet

Feb, 2019

Expert review by : Gizmodo (

Microsoft Surface RT Australian Review: Little Black Book


It took Microsoft almost a decade to design its first piece of tablet hardware. Seven years of hard development, refinement and tuning before it wound up with what we now know as Surface. Two models of Surface tablet will hit the market in the next few...

Nov, 2012

Expert review by : Trevor Long (

Microsoft Surface Laptop review: Fresh look, great performance


Geez Microsoft, slow down on the stunners – I can't keep up. The Surface Laptop is beautiful and I've wanted to get my hands on it since it was first announced and now, I can confirm – it looks great in the flesh too. Kinda allows you to forget...

Consumer review (

not what i expect


Good design, bad battery , also bad with wifi. pencil is easy to use. compare with my ipad i think is not bad. however the only reason i buy this surface is because the windows. otherwise i would still choose ipad or macbook instead. I suggest surface...

Jul, 2017

Consumer review (

Great for laptop, expensive


Been using it daily for the last year for work, its a really good laptop, not so much for tablet as the device feels fragile. Had mine replaced as the display overheated and had yellow spots but Microsoft sent a new one. Battery life is average, given...

Jul, 2017

Consumer review (

bad pixel replacement, then replacement completey died, going for refund


d from Harvey Norman Erina had a pixel failure so they replaced the unit after I diagnose with Microsoft support. The replacement unit after 1 weeks also failed with what appears to be battery fault, Microsoft also agreed to replace or refund this via...

May, 2017

Consumer review (



en have to reboot to get it to detach. I have ended up simply not using this feature. The only reason I chose the SB over other devices was because it had a 1 Tb memory. This works very well. I also love the battery life which is excellent but next...

May, 2017

Consumer review (

Not jealous of Mac users any more


The Windows Surface Book is what every Windows user has always wanted - a Macbook form factor but running Windows. Windows 10 and Office 365 run flawlessly and the touch and pen interfaces are excellent - the perfect device for travelling. Looking...

Mar, 2017

Consumer review (

its alright, too expensive for the quality you are given


and give you a black screen, forcing you to reset your computer again. For the amount of money you are spending, you are better off buying Mac or Asus. 3 stars was given because of poor customer service, cost of product and irreplaceable part

Feb, 2017

Consumer review (

Great laptop and tablet


This is just an amazing piece of hardware technology from Microsoft. All their other hardware is generally not that great but the surface series is amazing. Use this as a work laptop and love it. The screen resolution is better than a MAC..yes it is....

Sep, 2016

Consumer review (

Excellent computer but has issues :( - plenty of potential when fixed!


ve, the lines I would draw mimics pen to paper (that's how accurate it is!) it was super fun playing around with it. And guess what? It can turn your handwriting into computer text! :D HANDY! • I found the fact that you could use the screen as a stand...

Feb, 2016

Product Specifications


Audio system:Dolby Audio / Dolby Audio Premium
Built-In Microphone:Y / Yes
Built-in speaker(s):Y / Yes
Number of built-in speakers:2
Speaker power:1.6


Battery Capacity:3000
Battery capacity (Watt hours):31.5
Battery life (max):10 / 12 / 14.5 / 8 / 9
Browsing time (Wi-Fi):9
Continuous video playback time:13.5 / 9
Standby time:164 / 168


Auto Focus:Y / Yes
Front Camera:Y / Yes
Front camera resolution (numeric):3.5 / 5
Maximum Video Resolution:1920 x 1080
Rear camera:Y / Yes
Rear Camera Resolution:1280 x 720
Rear camera resolution (numeric):5 / 8
Swivel Camera:N
Video recording:Y / Yes
Video recording modes:1080p
Windows Hello:Y


Wi-Fi certified:Y


Colour of product:Black / Black, Cyan / Black, White / Grey / Platinum / Silver
Device Type:Full-size tablet
Form factor:Clamshell / Convertible (Detachable) / Slate
Housing material:Aluminium / Magnesium
Kids tablet: No
Product colour:Black / Black, Silver / Black,Silver / Platinum / Silver
Product Type:Hybrid (2-in-1) / Notebook


Aspect Ratio:16:9 / 3:2
Display diagonal:26.9 / 27.4 / 30.5 / 31.2 / 34.3
Display glass type:Gorilla Glass
Display Resolution:1366 x 768 / 1920 x 1080 / 1920 x 1280 / 2160 x 1440 / 2256 x 1504 / 2736 x 1824 / 3000 x 2000
Fingerprint resistant:Y
HD type:Wide Quad HD
LED Backlight:Y / Yes
Pixel density:267
Touch screen type:Capacitive
Touch technology:Multi-touch
Touchscreen:Y / Yes
Touchscreen Type:Capacitive


Discrete graphics adapter:N / Y
Discrete graphics adapter memory:1
Discrete graphics adapter model:Not available / NVIDIA GeForce 940M
Graphics adapter:HD Graphics / HD Graphics 4400 / HD Graphics 5500 / HD GRAPHICS 620 / Iris Graphics / Iris Graphics 540 / Iris Plus Graphics 640 / UHD Graphics 620
Graphics adapter family:Intel / nVidia
Maximum graphics adapter memory:32000
On-board graphics adapter:Y
On-board graphics adapter family:Intel® HD Graphics
On-board graphics adapter model:Intel HD Graphics 620


Numeric keypad:N
Pointing device:Touchpad
Windows keys:Y


Internal Memory:16 / 2 / 4 / 8
Internal memory type:DDR3L-SDRAM / DDR4-SDRAM / LPDDR3-SDRAM
Maximum internal memory:16 / 4 / 8
Maximum internal memory (64-bit):16
Memory clock speed:1866




3G:N / No / Y / Yes
3G standards:HSPA, HSPA+, UMTS
4G:N / No / Y / Yes
4G standard:LTE
4G standards:LTE
AirPlay:N / No
Bluetooth:Y / Yes
Bluetooth version:4.0 / 4.0 LE / 4.1
Data network:Not supported
Ethernet LAN:N / No
Near Field Communication (NFC):N / No
Top Wi-Fi standard:IEEE 802.11ac / IEEE 802.11n
Wi-fi Standard:IEEE 802.11ac
Wi-Fi standards:802.11a, 802.11b, 802.11g, 802.11n / IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n / IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n / IEEE 802.11a,IEEE 802.11ac,IEEE 802.11b,IEEE 802.11g,IEEE 802.11n

Optical Drive

Optical Drive Type:N

Other features

64-bit computing:Y / Yes
Charging Time:4
Docking connector:Y
On-board graphics adapter:Y
Processor Socket:BGA 1168 / BGA 1356 / BGA1168 / BGA1380
Total Storage Capacity:128
Wi-Fi:Y / Yes

Packaging Content

AC adapter included:Y / Yes
Cables included:AC / USB
Carrying case: Yes
Docking station included:Y
Keyboard Included:N / Y
Keyboard language:French / Spanish
Keyboard supplied:N / No / Y / Yes
Manual:Y / Yes
Quick start guide:Y / Yes
Stylus pen:Y / Yes
Warranty card:Y / Yes

Packaging Data

AC adapter included:Y
Quick start guide:Y
Stylus pen:Y
Warranty card:Y


Stylus pen:N


Accelerometer:Y / Yes
Ambient light sensor:Y / Yes
Assisted GPS (A-GPS):N / No
Electronic compass:Y / Yes
GPS (satellite):N / No
Gyroscope:Y / Yes
Operating System Architecture:64-bit
Position location:N / No
Proximity sensor:Y / Yes
Trusted Platform Module (TPM):Y / Yes

Ports & interfaces

Charging port type:DC-in jack
Combo headphone/mic port:Y / Yes
DC-in jack:Y / Yes
Docking connector:Y
Docking connector type:Microsoft Surface Connector,Microsoft Surface Cover / Microsoft Surface Cover
DVI port:N
Headphone connectivity:3.5 mm
Headphone Out:N / No / Y / Yes
Headphone outputs:1
Micro-USB 2.0 ports quantity:1
Microphone in:N / No / Y
Mini DisplayPorts quantity:1
Mini HDMI ports quantity:1
Mini-USB 3.0 ports quantity:1
Mobile High-Definition Link (MHL):N / No
SmartCard slot:N
USB 2.0 ports quantity:1
USB 3.0 (3.1 Gen 1) Type-A ports quantity:1 / 2
USB 3.0 (3.1 Gen 1) Type-C ports quantity:1


AC adapter power:24 / 36 / 44
Power auto-sensing: Yes


Bus type:DMI2 / OPI
Configurable TDP-down frequency:800
Conflict Free processor:Y
Graphics & IMC lithography:14
Number of execution units:16
PCI Express configurations:1x2+2x1,1x4,2x2,4x1 / 1x2,1x4,2x2,2x1,4x1 / 1x4,2x4 / 2x1,1x2 / 2X4 / 4x1,2x4
Processor ARK ID:124967 / 124968 / 75114 / 75459 / 76308 / 85475 / 91497 / 97472 / 97537
Processor boost frequency:2.4 / 2.6 / 2.9 / 3.3 / 3.4 / 3.40 / 3.5 / 3.50 / 4 / 4.20
Processor cache:2 / 3 / 4 / 6 / 8
Processor cache type:L3 / Smart Cache
Processor code:SR16H / SR170 / SR1ED / SR27M / SR2KA / SR340 / SR3L8 / SR3LA
Processor codename:Cherry Trail / Haswell / Kaby Lake / Kaby Lake R / Skylake
Processor Cores:2 / 4
Processor family:4th gen Intel® Core™ i5 / 4th gen Intel® Core™ i7 / 7th gen Intel® Core™ i5 / 7th gen Intel® Core™ i7 / 8th gen Intel® Core™ i5 / 8th gen Intel® Core™ i7 / Intel Core i5 / Intel Core i5-6xxx / Intel Core i7 / Intel® Atom™ / NVIDIA Tegra
Processor frequency:1.6 / 1.60 / 1.7 / 1.9 / 1.90 / 2.2 / 2.5 / 2.6 / 2.60
Processor lithography:14 / 22
Processor Model:I5-4200U / I5-4300U / i5-7300U / i5-8250U / I7-4650U / I7-6650U / i7-7660U / i7-8650U / TEGRA 3 / X7-Z8700
Processor operating modes:32-bit, 64-bit / 64-bit
Processor package size:17 / 40 / 42 / 42 x 24 / 42 x 24 x 1.3
Processor Series:Intel Atom x7 series / Intel Core i5-4200 Mobile series / Intel Core i5-4300 Mobile series / Intel Core i5-7300 Mobile Series / Intel Core i7-4600 Mobile series / Intel Core i7-6600 Mobile series / Intel Core i7-7600 Mobile Series
Processor threads:4 / 8
Scenario Design Power (SDP):2
Stepping:C0 / D0 / H0 / K1 / Y0
Supported instruction sets:AVX 2.0 / AVX 2.0,SSE4.1,SSE4.2
System bus rate:4 / 5
Thermal Design Power (TDP):15
Thermal Monitoring Technologies:Y
Tjunction:100 / 90

Processor special features

Embedded options available:N / Y
Enhanced Intel SpeedStep Technology:Y
Execute Disable Bit:Y
Idle States:Y
Intel 64:Y
Intel Anti-Theft Technology: No
Intel Clear Video Technology:Y
Intel Enhanced Halt State:Y
Intel FDI Technology:N
Intel Flex Memory Access:Y
Intel Hyper-Threading Technology: No
Intel Identity Protection Technology: No
Intel Identity Protection Technology version:1.00
Intel ME Firmware Version:9.5
Intel My WiFi Technology: No
Intel Rapid Start Technology: No
Intel Rapid Storage Technology:Y
Intel Secure Key Technology version:1.00
Intel Small Business Advantage (SBA): No
Intel Small Business Advantage (SBA) version:1.00
Intel Smart Connect Technology:No / Y
Intel Smart Connect Technology version:1.00
Intel Smart Response Technology: No
Intel Smart Response Technology version:1.00
Intel Software Guard Extensions (Intel SGX):Y
Intel Stable Image Platform Program (SIPP):Y
Intel Stable Image Platform Program (SIPP) version:1.00
Intel Trusted Execution Technology:N / Y
Intel TSX-NI:N / Y
Intel TSX-NI version:0.00
Intel Turbo Boost Technology: No
Intel Virtualization Technology (VT-x):Y
Intel Virtualization Technology for Directed I/O (VT-d):N / Y
Intel vPro Technology: No
Intel VT-x with Extended Page Tables (EPT):Y
Intel Wireless Display (WiDi) Technology: No
Intel® AES New Instructions (Intel® AES-NI):Y
Intel® Anti-Theft Technology (Intel® AT):No / Y
Intel® Built-in Visuals Technology:Y
Intel® Clear Video HD Technology (Intel® CVT HD):Y
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID):Y
Intel® High Definition Audio (Intel® HD Audio):Y
Intel® Hyper Threading Technology (Intel® HT Technology):No / Y
Intel® Identity Protection Technology (Intel® IPT):No / Y / Yes
Intel® Insider™:Y
Intel® InTru™ 3D Technology:Y
Intel® Matrix Storage Technology (Intel® MST):N / Y
Intel® My WiFi Technology (Intel® MWT):No / Y
Intel® OS Guard:Y
Intel® Quick Sync Video Technology:Y
Intel® Rapid Start Technology: No
Intel® Secure Key:Y
Intel® Small Business Advantage (Intel® SBA):No / Y
Intel® Smart Cache:Y
Intel® Smart Response Technology:No / Y
Intel® Turbo Boost Technology:2.0 / N / No
Intel® vPro™ Technology:N / No / Y
Intel® Wireless Display (Intel® WiDi):No / Y / Yes


Face recognition:Y
Trusted Platform Module (TPM):Y


Bundled software:Microsoft Office 2013 RT / Microsoft Office Home and Student 2013 RT
Operating System Architecture:64-bit
Operating system installed:WINDOWS 10 HOME / WINDOWS 10 PRO / Windows 10 S / Windows 8.1 / Windows 8.1 Pro / Windows RT
Operating System Version:Pro
Trial software:Office 30-day / Office 30-day trial / Office 30-days / Office 365 / Office 365 30-day trial / Office 365 Personal


Card reader integrated:Y / Yes
Compatible memory cards:MicroSD (TransFlash) / MicroSD (TransFlash), MicroSDHC, MicroSDXC / MicroSD (TransFlash),MicroSDHC,MicroSDXC / microSDXC / SD
Internal storage capacity:1000 / 1024 / 128 / 256 / 32 / 512 / 64
Number of SSDs installed:1
Solid-state drive capacity:128 / 256 / 512
Solid-state drive interface:Serial ATA III
Storage Media:Flash / SSD
Total Storage Capacity:128 / 256 / 512

Weight & Dimensions

Depth:13.5 / 17.3 / 201.4 / 223.2 / 232.1 / 8.45 / 8.5 / 8.7 / 9.1 / 9.4
Depth (tablet mode):7.7
Height :13.5 / 14.5 / 172 / 173 / 187 / 20.1 / 201 / 201.4 / 8.5 / 9
Height (front):1.3
Height (rear):2.28
Height (tablet mode):22
Weight:1.25 / 1.52 / 622 / 680 / 770 / 784 / 786 / 800 / 900
Width:267 / 27.5 / 274.6 / 275 / 29.2 / 292 / 292.1 / 308 / 312.3
Width (tablet mode):31.2